Privacy policy

Privacy Policy

Last updated: February 24. 2026

TheosCharis Global™ operates TheosCharis.com. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, purchase products, join our email list, download resources, submit forms, or interact with our Shopify store.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

* name;
* email address;
* billing address;
* shipping address, if applicable;
* phone number, if provided;
* order details;
* preorder information;
* digital product access information;
* form submissions;
* customer support messages;
* interest list or newsletter signup information.

We may also automatically collect certain information when you visit the site, such as device information, browser type, IP address, pages viewed, referring links, cookies, and general website usage data.

Shopify provides store policy tools and allows merchants to add or generate privacy policies inside Shopify admin. Shopify also provides customer privacy tools such as cookie banners, automated privacy policies, and data-sharing opt-out options depending on the region and store configuration.

How We Use Your Information

We may use your information to:

* process purchases and preorders;
* deliver digital downloads and product access;
* send order confirmations and customer updates;
* provide preorder updates;
* send newsletters, launch notices, and resource announcements;
* manage the Builder List, Live Cooperative Interest List, and other signup forms;
* respond to customer service requests;
* improve our website, products, and customer experience;
* prevent fraud, abuse, or unauthorized access;
* comply with legal, tax, accounting, and business obligations.

Digital Products and Downloads

When you purchase or request a digital product, we may use your name, email address, order information, and download-related information to deliver the product and support access.

Digital products may include PDFs, briefings, scorecards, previews, workbooks, bundles, and other educational materials.

Preorder Products

When you place a preorder, we may collect and use your contact, billing, shipping, and order information to reserve your product, send preorder updates, manage fulfillment, and provide customer support.

Preorder products may include future physical books, Founder Editions, printed materials, limited-release resources, or other future physical products.

Email Marketing and Communications

When you join our email list, Builder List, Live Cooperative Interest List, or download a free sample, we may use your email address to send updates about TheosCharis Global™ resources, launches, preorders, cooperative learning opportunities, and related educational materials.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email.

For commercial email, the FTC’s CAN-SPAM guidance says senders should avoid misleading header information, avoid deceptive subject lines, and provide a way for recipients to opt out.

Payment Processing

Payments are processed through Shopify and its payment providers. We do not directly store full credit card numbers or full payment card details.

Payment processors may collect and process payment information according to their own privacy and security practices.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand store performance, support checkout, measure marketing, and improve the customer experience.

Depending on your location and Shopify store settings, you may be shown cookie consent or privacy choice options. Shopify provides tools for merchants to configure customer privacy settings, cookie banners, and data-sharing opt-out pages.

How We Share Information

We do not sell your personal information as a standalone product.

We may share information with service providers who help us operate the store and deliver services, including:

* Shopify;
* payment processors;
* email marketing providers;
* digital download delivery apps;
* preorder apps;
* shipping or fulfillment providers, if applicable;
* analytics providers;
* customer support tools;
* legal, tax, accounting, or compliance professionals when needed.

These providers may only receive information needed to perform their services.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

No online system is completely secure, so we cannot guarantee absolute security. The FTC recommends businesses understand what personal information they collect, where it flows, who has access to it, and how it is protected.

Data Retention

We may keep customer, order, tax, legal, download, preorder, and communication records as long as needed for business, legal, accounting, fulfillment, customer support, and compliance purposes.

Your Privacy Choices

Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of certain personal information.

You may also have the right to opt out of certain data sharing, targeted advertising, or marketing communications.

To make a privacy request, contact us at:

info@theoscharis.com

Children’s Privacy

Our website and materials are intended for adults, business owners, builders, leaders, ministries, churches, organizations, institutions, and similar users.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it if appropriate.

Third-Party Links

Our website may contain links to third-party websites, tools, platforms, apps, or resources. We are not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

For questions about this Privacy Policy, contact:

TheosCharis Global™
Email: info@theoscharis.com
Website: TheosCharis.com